Week 6

In This Week Lecture, we are going to :

• Understand how user and task modeling approaches can help promote effective knowledge use at the individual, group, and organizational level.

• Describe how an organizational knowledge management architecture is designed.

• Define organizational learning and describe the links between individual and organizational learning.

• Compare and contrast learning and understanding with internalization of knowledge.

Firstly, we went to individual  level of knowledge application based on four dimensions of personality type. Interest, Perception, Judgement, and Environment.

Besides that, in knowledge reuse, there are 3 major roles:

• Knowledge Producer
• —Person who produced knowledge or object
• Knowledge Intermediary
• —Prepares knowledge for reuse by indexing, packaging, marketing
• Knowledge Reuser
• —Retrieves, understands and applies knowlege

                           Repository Development

Facilitating knowledge acquisition and application or reuse:

• —Create knowledge repository to house the intellectual assets.
• —Create a corporate yellow pages so that knowledge workers can find out who is knowledgeable in which areas of expertise.
• —Capture best practices and lessons learned and make them available to all others in the organization via the knowledge base.
• —Empower a Chief Knowledge Officer to develop and implement a KM strategy for the organization.
• —Ensure that the organizational culture will help facilitate the key phases required for the KM cycle (to capture, create, share, disseminate,